New York State’s Affordable Broadband Act (ABA), enacted in 2025, requires internet service providers with at least 20,000 customers to offer reduced-cost broadband plans to eligible low-income households. Qualifying households may be able to access high-speed home internet for as little as $20 per month, including taxes and equipment fees. Available providers, plans, and speeds vary by location. Mobile and dial-up internet services are not included.
Affordable Broadband Act Q&A
Who may qualify? Households may qualify if they participate in programs such as:
SNAP
Medicaid
HEAP utility affordability benefits
Certain senior or disability rent increase exemptions in NYC and some municipalities in Nassau and Westchester counties
Households that do not participate in these programs may still qualify based on household income.
How can I apply or find out if I qualify? Call 211 to speak with a trained specialist who can help you:
Understand your available broadband options
Determine what documentation you may need
Navigate the enrollment process with your internet provider
When is help available? 211 is available 24/7 across New York State. ABA Navigators are also available by appointment to provide additional assistance.
Where can I learn more? Call 211, scan the QR code on the attached 211 NY Affordable Broadband Act flyer, or visit the New York State 211 website.